The ‘Frank’ algorithm and the Taylor Review

A new Deliveroo app algorithm, nicknamed 'Frank', has arrived with important implications including in relation to the UK Taylor Review. The algorithm uses machine learning to continually evaluate the most efficient way to assign orders to riders. It does this by considering a range of factors including meal preparation time, time of day, vehicle and distance. … Continue reading The ‘Frank’ algorithm and the Taylor Review

Increasing Rider Safety

Deliveroo is set to introduce safety measures to protect riders from violence, following multiple acid attacks in London last month, where two victims were gig economy riders. The measures include a new feature in the rider app that lets deliverers raise security concerns and the trialling of helmet cameras to collect evidence. The company is also … Continue reading Increasing Rider Safety

Jinn Job Insecurity

Just as I was writing about a possible future development in the gig economy, Jinn (a leading player) is going in different directions. The company has decided to focus solely on London, halting operations in Edinburgh, Glasgow, Manchester, Birmingham and Leeds (as of the 25th of July). It doesn't seem clear but the company also seems … Continue reading Jinn Job Insecurity

I’m Lovin’ The Gig Economy

Well, it seems the gig economy is going in unexpected directions! UberEATS will be distributing McDonald's 'fast-food swag' along with food and drink orders this July 26th. Called 'The McDelivery Collection', if you order from McDonald's, through UberEATS, in one of ten countries, you'll also be receiving a McDonald's item for free. There's a whole range of things on … Continue reading I’m Lovin’ The Gig Economy