The ‘Frank’ algorithm and the Taylor Review

A new Deliveroo app algorithm, nicknamed 'Frank', has arrived with important implications including in relation to the UK Taylor Review. The algorithm uses machine learning to continually evaluate the most efficient way to assign orders to riders. It does this by considering a range of factors including meal preparation time, time of day, vehicle and distance. … Continue reading The ‘Frank’ algorithm and the Taylor Review

Increasing Rider Safety

Deliveroo is set to introduce safety measures to protect riders from violence, following multiple acid attacks in London last month, where two victims were gig economy riders. The measures include a new feature in the rider app that lets deliverers raise security concerns and the trialling of helmet cameras to collect evidence. The company is also … Continue reading Increasing Rider Safety

Fee per drop – Off to a bad start?

We're back! The blog has been quiet for a little too long now, whilst I went on holiday and moved flat. It's back for good now, though, with more consistent posts. For anyone who read some of the previous posts, the blog was previously called 'A Gig Economy Blog'. Realising this was perhaps the most … Continue reading Fee per drop – Off to a bad start?

Pay Structure

I've only been working for three weeks now and I've already got the potential to change contract. They've offered to change my pay from an hourly rate to a fee per delivery structure. I'm not sure if/when I will change, but I thought it'd be interesting to write about them, and maybe it'll help me reach … Continue reading Pay Structure

First Shifts

I have now begun working in the gig economy! I worked 6:30-9:30 Friday, Saturday and Sunday (and will be each week). I'll be going into more detail on specific aspects of working in the future but, for now, I thought it'd be useful to outline a general shift. Each rider chooses a specific area to work … Continue reading First Shifts

Taster Session

So my taster session is complete and I'm now a fully certified food/drink deliverer! The whole process took around four hours in total (advertised as two). It began by being assessed on ability to cycle in London. You essentially cycle to a location with an 'assessor' following to determine how safely you can cycle from point-to-point. … Continue reading Taster Session

Friends and Family

Hello again! I was meant to have a 'taster session' last Friday but that had to be rearranged for tomorrow so will report back when complete. On another note, I was recently scrolling through a few articles on the gig economy and something caught my attention. According to a City A.M. article on the worker classification dispute, one … Continue reading Friends and Family